The Important Role Computer Aided Dispatch Systems Play In Our Society
Emergency services represent the core of any society. Having access to EMS, Fire, and LEO is what keeps communities safe. That being said, the nature of emergencies is slowly changing. With metropolitan areas growing and evolving, high-density population centers are pushing the emergency service infrastructure to its limits. The only way of maintaining efficiency is through improved resource management. This is exactly where computer aided dispatch systems come into play. What is the Purpose of Computer Aided Dispatch Systems? Every city, town, and jurisdiction has its emergency service dispatch center. This is essentially a call center that handles all 911 calls in any given area. The person who answers the phone when you dial 911 is a dispatcher or dispatch operator. Their job is to handle whatever emergency you’re dealing with…