Table of Contents
Today’s article is mainly based on the error in the Epson printer showing the offline message on windows 10 and also the Mac computers. Reasons, why the Epson printer is offline, are faulty hardware or outdated driver. When the driver becomes outdated the printer can stop printing and start displaying the offline message. When it is the case of the faulty hardware or technology becoming obsolete the customer cannot fix on own.
Epson printer is offline on mac:
So, these are the steps that you should keep in mind for making the Epson printer online on MAC.
Send A ping-
After connecting your mac book through the same network. you should try to ping the printer. if your mac book can ping successfully. You should try to print something. if it can print something. That means you have fixed your problem. otherwise, you can proceed for the next step.
Re-add the printer-
After following the above steps, if your Epson keeps going offline on mac pc. you should remove the printer from the mac book.

To remove the printer, you need to follow the instructions given below.
- Go to the system utility.
- Click on the printer option.
- Now you will see the Epson printer on the list. you need to click on it and then press (–) icon available at the bottom.
- Once your printer will be removed. you need to click on the + Icon.
- Now Search for your printer. once you will find it. you need to add it to your MacBook.
Update The Printer Driver-
if you are still dealing with the offline problem on your Epson printer. you should check for the printer driver update. Maybe there is an update available for the printer. That’s why your Epson printer shows the offline error message. So, these were the fix for the Epson printer offline issue on MAC.
Solution 1: Disable Use Printer Offline feature of your EPSON printer
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
- Type control and press Enter.
- Click Devices and Printers in Large icons.
- Right-click on your printer and click See what’s printing.
- Click Printer to make sure there’s no √ mark before Use Printer Offline. Then click Printer again and this time check on Set As Default Printer
- Close the window and check if you’re able to use your printer.
Solution 2: Update your EPSON printer driver
Your Epson printer offline problem is probably being caused by driver issues. The steps above may resolve it, but if they don’t, or you’re not confident playing around with drivers manually, you can do it automatically with Driver Easy.
- Download and install Driver Easy.
- Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- With Free version: Click the Update button next to the flagged printer driver to automatically download and install the correct version of this driver.
- With Pro version: click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
- Restart your computer and check if you’re able to use your printer.
Solution 3: Reinstall your EPSON printer
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
- Type devmgmt.msc and press Enter.
- Right-click on your EPSON printer device in Printers or Printer queues. Then click Uninstall.
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
- Type control and press Enter.
- Click Devices and Printers in Large icons.
- Right-click on the blank area and click Add a printer.
- For Windows 10 users, please skip stepping 9). For Windows 7 users, click Add a network, wireless or Bluetooth printer.
- Click The printer that I want isn’t listed.
- Tick on Add a printer using a TCP/IP address or hostname. Then click Next.
- Enter the IP address and Port name of your printer. Then click Next to complete reinstalling your printer
- Restart your computer and check if you’re able to use your printer.
So, to Set the Epson printer to “Online” manually, here are the troubleshooting steps:
Troubleshooting Epson Printer Offline for Windows 8.1 and Windows 10:
- Go to Start > Settings > Devices > Printers and Scanners
- Right-click on the Epson printer in the list and select See what’s printing
- When a window pops up, select Printer from the bar at the top
- From the drop-down menu, select Use Printer online
Step 2- Cancel all pending printing jobs
- Right-click on the Epson printer in the list and select See what’s printing
- Right-click and select Cancel to remove any print jobs present
- Select Use Printer online again
- If the error is not resolved, restart the Epson printer and computer again
So, these were the steps for making the Epson printer online on windows 10 and MAC.