Today in this article we will discuss the apple live chat and how to get connected to an apple live chat. But first, we will discuss what actually apple live chat is and then we will move on to accessing the apple live chat on the apple device. Simply Real Person live chat is a real-time message conversation with someone from Apple’s support team. And it is available 24 hours a day, 7 days a week, from the comfort of your home or office. Also, you don’t need to make an appointment or wait for calls and emails. Live chat makes solving problems faster, convenient and more responsive to your needs.
Follow to Steps to Contact Apple Live Chat Persons?
Here is how to get access to Apple live chat support. Steps are clearly mentioned below so, look down at the steps carefully:
- Visit Apple’s web site: https://www.apple.com
- Click Support
- Tab on Contact Support
- Click Talk to us
- Now choose a product. For instance, if you are having problems with your iPhone, click iPhone.
Now select the specific iPhone problem you are having, like a battery, Wi-Fi problems. You can also search for topics.
Select the Issue & Contact Apple Live Chat
- Now you will be asked a more specific issue that you are having. If your issue is not listed there, you can select the “the topic is not listed” option. If you choose this option, you will be asked to describe your problem in the next screen.
- After this, choose how you like to get help. If you want the live chat option, simply select the “Chat”
- Now you need to either log in with your Apple ID and password or enter your products serial or IMEI number. It is very easy to find the IMEI number. You can find your Mac’s serial number by going to the Apple menu > About This Mac. Or if you are having an iPhone issue, you can find the serial number by going to Settings > General > then clicking on About.
It may take a few minutes before you talk to a support guy. The next available agent will be with you to help you with your issues. Once you are connected, a live chat representative will ask you to describe your problem, after you describe your problem, the representative will do their best to talk you through possible solutions.
Contact the Technical Support in Case of Emergency:
And also, you can resolve most of the problems via the Apple chat option. However, if you are unable to resolve your requests, there are always other options. As I stated above, Apple offers many options for you to request and receive technical support. For instance, you can call Apple support and visit an Apple store. But do not worry your issue will be resolved as Apple is committed to helping its customers.
So, hopefully, this works well for getting access to the apple live chat. And you can easily resolve most of the common issues which you are facing in apple devices via apple live chat.