8 Key Differences Between Traditional And Online Faxing


The evolution of technology has transformed various aspects of people’s lives, including communication and the way they conduct business. One such transformation can be observed in the realm of faxing. The once-ubiquitous traditional faxing has now been replaced by its online counterpart, offering numerous benefits.

This post delves into the primary distinctions between traditional and online faxing. Keep on reading to learn more.

  • Technology And Infrastructure

Traditional faxing relies on an analog phone line and a physical fax machine. This method of sending and receiving faxes requires a dedicated phone line, paper, ink or toner, and regular maintenance of the fax machine. Additionally, you may encounter issues with paper jams or busy signals, which can slow down communication.

On the other hand, online faxing utilizes internet connectivity and digital technology. Faxes are sent and received through email or a web-based portal, eliminating the need for a physical fax machine or dedicated phone line. This not only reduces costs associated with hardware and supplies yet streamlines the process by removing common obstacles associated with traditional faxing too.

  • Accessibility And Mobility

With traditional faxing, you’re confined to the location of your fax machine, which can be inconvenient if you need to send or receive a fax while away from the office. Online faxing, however, allows you to access your faxes from any device with internet connectivity, such as a smartphone, tablet, or laptop. This flexibility enables you to send and receive faxes from anywhere at any time.

Learning how to send fax online is simple. With just a few clicks, you can send a fax from your email, making the process convenient and efficient.

  • Storage And Organization

Managing paper faxes can be challenging, as they require physical storage space and can be easily lost or damaged. Moreover, locating a specific fax among a pile of papers can be time-consuming and frustrating.

Online faxing, on the flipside, provides digital storage for all your faxes. Faxes are stored in an organized, searchable manner, making it easy to locate and retrieve documents when needed. Plus, digital storage offers better security and protection for your sensitive documents, as they’re less susceptible to theft or damage compared with paper faxes.


  • Environmental Impact

Traditional faxing can have a significant environmental impact due to the consumption of paper, ink, and toner. According to the Environmental Protection Agency, the average office worker uses 10,000 sheets of paper each year, much of which ends up in landfills.

Online faxing dramatically reduces the need for paper, ink, and toner, as faxes are sent and received digitally. This eco-friendly alternative not only helps save trees and reduce waste yet saves money on office supplies as well.

  • Cost And Maintenance

Operating a traditional fax machine can be costly, considering the expense of a dedicated phone line, ink or toner, paper, and regular maintenance. Fax machines may break down or require replacement parts too, adding to the overall cost.

In contrast, online faxing has minimal costs associated with it. Most online fax services charge a monthly fee, which often includes a set number of pages for sending and receiving faxes.

There are no additional costs for phone lines or supplies, and there’s no need for maintenance or replacement parts. As a result, online faxing can be a more cost-effective solution for businesses.

  • Integration With Other Technologies

Online faxing easily integrates with other digital tools and software, such as email, cloud storage, and document management systems. This integration allows for seamless communication and collaboration, as documents can be easily shared, edited, and stored.

For example, you may receive a fax as a portable document format or PDF attachment in your email, which you can then forward to a colleague or save directly to a shared folder in your cloud storage. This seamless integration streamlines workflows and improves efficiency, as you can manage all your documents in one place.

  • Security And Compliance

Security is a crucial concern when handling sensitive information. Traditional faxing can pose risks, as faxes may be intercepted or viewed by unauthorized individuals. Additionally, maintaining compliance with data protection regulations can be challenging when dealing with paper documents.

Online faxing offers enhanced security features, such as encryption during transmission and secure storage. Many online fax providers comply with industry-specific regulations. By choosing an online fax service that meets your industry’s requirements, you can ensure that your faxes are handled securely and in compliance with relevant regulations.

  • Scalability And Customization

Traditional faxing can be limiting when it comes to accommodating business growth or adapting to specific needs. Expanding your faxing capabilities may require purchasing additional fax machines, phone lines, or supplies, which can be costly and time-consuming.

Online faxing, nevertheless, offers scalable solutions that can be customized to fit your business’s needs. As your business grows, you can easily adjust your online fax service plan to accommodate increased fax volume or additional users. To boot, many online fax providers offer customizable features, such as custom cover pages, scheduled delivery, and automatic retries, to help tailor the service to your specific requirements.


The shift from traditional to online faxing offers a plethora of advantages, such as cost reduction, increased accessibility, streamlined organization, robust security, and seamless integration with other digital tools. Familiarizing yourself with these critical differences can help you make an informed decision about the most suitable method for your business, ultimately leading to enhanced communication and productivity.