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Whether you own a restaurant, bar, or cafe, managing your place of business can be hard work. You need to make sure the food is good, the drinks are flowing, and everyone who works there is doing their job. Luckily for you, technology has stepped in to help. Use these six helpful tools to manage your restaurant better.
Use Quick Response Code Menus
Develop a Customer Loyalty Program Using Your POS System
One of the easiest ways to encourage repeat business is by offering a customer loyalty card or program. A customer loyalty card allows you to keep track of how often your customers come in and show their appreciation for them by giving them discounts and specials every so often. You can create coupons, special deals, or rewards points toward future purchases – all through your point-of-sale (POS) system. This not only encourages customers to return for more food but also provides valuable information about what they like as well as who’s eating at your restaurant.
Keep Track of Inventory
If your restaurant is losing money and you’re wondering why your restaurant is losing money, it might be due to spoilage or theft. You can prevent this waste by using inventory management software that allows you to track what food and drinks are being sold so you can begin ordering less of what isn’t selling. It also lets you look at the big picture via reports so you can see how various items affect your bottom line. You can start with something basic like an Excel spreadsheet but the software will allow more customization and better data analysis.
Know When to Hire More Staff
If your restaurant is successful, you’ll need a bigger staff. However, hiring more employees can be expensive and if you don’t do it correctly, their addition can have a negative effect on daily operations. The best way to know when you need more employees is by using time tracking software. This will allow you to see how long it takes for workers to complete tasks which will help you determine the right number of people needed during high-traffic periods or who may not be pulling their weight.
Establish a Social Media Presence
Most of your customers are probably going to use social media at some point so why not use it for your business? You can set up a Facebook page or Twitter account to promote your restaurant. You can also use social media to target specific demographics in your area or reach out to local foodies for recommendations on new items or dishes you should add to the menu. There are even apps that will allow you to manage your social media accounts directly from your phone, but it’s best if you find someone dedicated who can do this part-time so they’re able to keep an eye on operations when they’re not posting.
Keep Your Restaurant Clean
A dirty restaurant that’s falling apart is not going to attract customers. You can prevent this by hiring an in-house cleaner or using janitorial services so the place is clean before and after each shift. But if you want something a little more high-tech, there are also cleaning robots available that will sweep the floors of your establishment between peak business hours to avoid disrupting your patrons.
Keeping track of your restaurant’s day-to-day operations can be challenging. There are many things you need to do at the same time, which is why it takes a lot of effort and organization. Fortunately, there are tools out there that make it much easier to streamline this process so you’re able to manage everything better.